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  • If you would like to report a possible side effect or complaint for a therapeutic product in the United States, please contact 844-469-6379 (844-4MY-MERZ). For reports regarding therapeutic products in Canada, please click here.

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Please note that if you submit information to Merz all materials submitted by electronic or physical communication will be deemed non-confidential. Do not submit any information or other materials that you consider to be confidential or proprietary. While we have no intention to publicly disclose any details of your proposal, we may refer to select experts within or outside the Merz network for evaluation.

If you do not wish to send an email, please see the contact information below.
Merz North America Headquarters

6501 Six Forks Road
Raleigh, NC 27615
Phone: 919.582.8000

Merz North America Customer Solutions

6501 Six Forks Road
Raleigh, NC 27615
Phone: 888.972.4588
Hours: Monday-Friday, 8:00 AM to 8:00 PM ET

Frankfurt am Main – Headquarters

Merz Pharma GmbH & Co. KGaA
Eckenheimer Landstrasse 100
D-60318 Frankfurt am Main
Phone: +49-(0)69 – 15 03 – 0

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